Terms and Conditions

1. General Information

This platform provides mobile top-ups and digital services. By using this service, you agree to these Terms and Conditions

2. Services Provided

Our platform allows users to:

• Top up mobile credit.
  

All transactions are processed online, and products are delivered digitally.

3. Providers and Product Use

• The use of mobile credit and digital products is subject to the terms of the respective provider.
• Product names and trademarks belong to their respective owners.

4. Buying Credit

• When purchasing digital credit, you receive a digital code for that credit.
• The provider is responsible for the usability of the credit, and the agreement is between you and the provider.
• All costs, including applicable service fees, are displayed before payment.

5. Fraud Prevention

• We monitor transactions for fraudulent activity.
• If abuse or fraud is suspected, we may decline orders and request additional verification.
• We reserve the right to refuse service if fraud is detected.

6. Payments and Delivery

• Payments are processed securely.
• Digital codes are delivered via email upon successful payment.
• Customers must ensure they provide the correct email and phone number.

7. Right of Withdrawal

• Some products may not be eligible for refunds due to their digital nature.
  

8. Protection of Digital Codes

• Digital codes hold value and can be used immediately.
• Customers are responsible for keeping their codes secure and private.

9. Personal Data and Privacy

• We collect and store personal data to process orders and provide customer support.
• Customers under 16 years old must have adult supervision to use our services.
• For details on data protection, see our Privacy Statement.

10. Customer Support

• We aim to respond to inquiries within two business days.
• If a provider-related issue arises, customers should contact the provider first.

11. Dispute Resolution

• EU customers may file complaints via the European Dispute Commission.

12. Governing Law

• These terms are governed by the laws applicable in the jurisdiction of the operating entity.

13. Language

• This document is written in English. In case of discrepancies, the English version prevails.